Terms & Conditions

By registering with WAKI, you acknowledge that you will share data (which will be used within a limited scope for the purpose of providing services), as WAKI's services consist of providing digital services to schools, represented by canteen solutions, attendance and dismissal, and dismissal calls using digital technologies, as they are known through the WAKI website, waki.sa.

By accessing this website, we assume you accept these terms and conditions. Do not continue to use WAKI if you do not agree to take all the terms and conditions stated on this page.

1. Cookies

We employ the use of cookies. By accessing WAKI, you agreed to use cookies in agreement with WAKI's Privacy Policy. Most interactive websites use cookies to let us retrieve the user's details for each visit. Cookies are used by our website to enable the functionality of certain areas to make it easier for people visiting our website. Some of our affiliate/advertising partners may also use cookies.

2. Intellectual Property Rights

Unless otherwise stated, WAKI and/or its licensors own the intellectual property rights for all material on WAKI. All intellectual property rights are reserved. You may access this from WAKI for your own personal use subjected to restrictions set in these terms and conditions.

3. Content Responsibility

We will not be responsible for any content appearing on your website. You agree to protect and defend us against all claims arising on your website. No link(s) should appear on any website that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third-party rights.

4. Services

WAKI provides digital services to schools including canteen solutions, attendance tracking, dismissal management, dismissal calls, and related payment infrastructure. WAKI reserves the right to modify or discontinue any service at any time.

5. User Responsibilities

Users are responsible for maintaining the confidentiality of their account credentials, ensuring accurate information is provided, and complying with all applicable Saudi laws and regulations when using our services.

6. Payment Terms

All transactions processed through WAKI are subject to our payment processing terms. WAKI is not liable for failed transactions due to insufficient wallet balance, network issues, or third-party payment provider failures.

7. Limitation of Liability

WAKI's liability is limited to the extent permitted by Saudi law. We are not responsible for indirect, incidental, or consequential damages arising from use of our services.

8. Governing Law

These terms are governed by the laws of the Kingdom of Saudi Arabia. Any disputes shall be subject to the jurisdiction of Saudi courts.

9. Contact

For any inquiries regarding these Terms & Conditions: care@waki.sa · Phone: 920014101

Features

Built for every school need.

Multiple reasons schools, vendors, and parents choose WAKI. Combining security, convenience, integration, and deep understanding of the school ecosystem.

Multi-Payment Tokens

Support every payment method in one unified system. Students can use Face Recognition, Wristbands, Cards, or QR Codes. Teachers and guests can pay easily using bank cards. All tokens work seamlessly across the canteen and POS, and every transaction is securely tracked in one place.

AI-Driven

WAKI learns from every transaction to deliver smarter insights and predictions. It helps forecast canteen demand, highlight unusual spending patterns, identify attendance risks, and give parents meaningful visibility into their child's habits. Over time, every screen becomes more intelligent and proactive.

Real-Time Visibility

Every transaction and event triggers instant parent notifications. Managers and finance teams access live payments, attendance, and sales data. Monitor all activities as they happen, with no delays or manual updates. Generate accurate, audit-ready reports from a single dashboard. Complete transparency and control across the entire school ecosystem.

End-to-End Devices

WAKI provides all the hardware and software you need. Including POS terminals, kiosks, and the full operating platform. Deployed end-to-end for seamless operation. From setup and integration to daily use, everything works together in one unified system. Easily manage transactions, users, and services with reliable, scalable infrastructure.

Integration

A scalable, fully integrated school ecosystem that connects payments, operations, and approved vendors in one platform. WAKI is built to seamlessly integrate with any system your school uses. From ERP and SIS to payment gateways and access control. Enable smooth data flow, digital ordering, and connected services across every stakeholder.

Compliance

ISO/IEC 27001:2022 certified for information security and fully compliant with Saudi Arabia's Personal Data Protection Law (PDPL). Delivering enterprise-grade trust by design. All data is encrypted, securely stored, and access-controlled, with strict governance, audit trails, and role-based permissions.

Payment Methods