1. Face Recognition Terms and Conditions

Data Controller and Owner

Types of Data Collected

Among the types of Personal Data that this Application collects, by itself or through third parties, there are: Camera permission.

Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or by specific explanation texts displayed prior to the Data collection. The Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using this Application. All Data requested by this Application is mandatory and failure to provide this Data may make it impossible for this Application to provide its services. In cases where this Application specifically states that some Data is not mandatory, Users are free not to communicate this Data without any consequences on the availability or the functioning of the service. Users who are uncertain about which Personal Data is mandatory are welcome to contact the Owner. Any use of Cookies – or of other tracking tools – by this Application or by the owners of third-party services used by this Application serves the purpose of providing the service required by the User, in addition to any other purposes described in the present document and in the Cookie Policy, if available.

Users are responsible for any third-party Personal Data obtained, published or shared through this Application and confirm that they have the third party's consent to provide the Data to the Owner.

Mode and Place of Processing the Data

Methods of processing: The Data Controller processes the Data of Users in a proper manner and shall take appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data. The Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Data Controller, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of the site (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Data Controller at any time.

Place: The Data is processed at the Data Controller's operating offices and in any other places where the parties involved with the processing are located. For further information, please contact the Data Controller.

Retention time: The Data is kept only for the duration of the usage of the feature and it is not stored or transferred outside of the scope of usage and the device.

The Use of the Collected Data

The Data concerning the User is collected to allow the Owner to provide its services, as well as for the following purposes: demonstrating the facial recognition capabilities in the WAKI application.

Device Permissions for Personal Data Access

Depending on the User's specific device, this Application may request certain permissions that allow it to access the User's device Data as described below.

By default, these permissions must be granted by the User before the respective information can be accessed. Once the permission has been given, it can be revoked by the User at any time. In order to revoke these permissions, Users may refer to the device settings or contact the Owner for support at the contact details provided in the present document. The revoking of such permissions might impact the proper functioning of this Application. If User grants any of the permissions listed below, the respective Personal Data may be processed (i.e accessed to, modified or removed) by this Application.

Camera permission: Used for accessing the camera or capturing images and video from the device.

Detailed Information on the Processing of Personal Data

Personal Data is only used for demonstrating the facial recognition capabilities in the WAKI application and it is not stored nor distributed outside of the application.

Additional Information About Data Collection and Processing

Legal action: The User's Personal Data may be used for legal purposes by the Data Controller, in Court or in the stages leading to possible legal action arising from improper use of this Application or the related services. The User declares to be aware that the Data Controller may be required to reveal personal data upon request of public authorities.

Additional information about User's Personal Data: In addition to the information contained in this privacy policy, this Application may provide the User with additional and contextual information concerning particular services or the collection and processing of Personal Data upon request.

System logs and maintenance: For operation and maintenance purposes, this Application and any third-party services may collect files that record interaction with this Application (System logs) or use for this purpose other Personal Data (such as IP Address).

Information not contained in this policy: More details concerning the collection or processing of Personal Data may be requested from the Data Controller at any time. Please see the contact information at the beginning of this document.

The Rights of Users

Users have the right, at any time, to know whether their Personal Data has been stored and can consult the Data Controller to learn about their contents and origin, to verify their accuracy or to ask for them to be supplemented, cancelled, updated or corrected, or for their transformation into anonymous format or to block any data held in violation of the law, as well as to oppose their treatment for any and all legitimate reasons. Requests should be sent to the Data Controller at the contact information set out above.

This Application does not support "Do Not Track" requests. To determine whether any of the third-party services it uses honor the "Do Not Track" requests, please read their privacy policies.

Changes to This Privacy Policy

The Data Controller reserves the right to make changes to this privacy policy at any time by giving notice to its Users on this page. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom. If a User objects to any of the changes to the Policy, the User must cease using this Application and can request that the Data Controller remove the Personal Data. Unless stated otherwise, the then-current privacy policy applies to all Personal Data the Data Controller has about Users.

If you have any questions or concerns about this privacy policy, please contact the data processing officer mentioned above.

2. Image Terms and Conditions

These terms of use (the "Terms") govern the use of images (the "Images") for face recognition purposes provided by WAKI ("Company").

1. Use of Images

Company grants to the user ("User") a non-exclusive, non-transferable license to use the Images solely for the purpose of face recognition.

2. Ownership and Copyright

The Images are owned by Company or its licensors and are protected by copyright laws and other intellectual property laws. All rights not expressly granted herein are reserved by Company.

3. Encryption and Protection

Company will encrypt the Images and implement reasonable security measures to protect the Images from unauthorized access, use, or disclosure.

4. Use Restrictions

User may not use the Images for any purpose other than face recognition. User may not sublicense, sell, rent, lease, or otherwise transfer the Images to any third party. User may not use the Images in any way that could be considered defamatory, obscene, or illegal.

5. Warranty and Disclaimer

Company warrants that it has the right to grant the license granted herein. Company makes no other warranties, express or implied, regarding the Images, including without limitation, any implied warranties of merchantability or fitness for a particular purpose.

6. Limitation of Liability

In no event shall Company be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the Images.

7. Indemnification

User agrees to indemnify, defend, and hold harmless Company, its affiliates, and their respective officers, directors, employees, and agents from any and all claims, damages, liabilities, and expenses (including reasonable attorneys' fees) arising out of or in connection with User's use of the Images.

8. Termination

Company may terminate this license at any time upon any breach of the terms and conditions of this license by User. Upon termination, User must immediately cease using the Images and destroy all copies of the Images.

9. Governing Law

This license will be governed by and construed in accordance with the laws of the country in which the Company is headquartered. All disputes relating to or in connection with this agreement shall be subject to the competent jurisdiction of that country.

10. Entire Agreement

These Terms constitute the entire agreement between the parties and supersedes all prior and contemporaneous agreements, representations, and understandings, whether written or oral.

By clicking "I agree" or accessing or using the Images, User agrees to be bound by these Terms. If you have any questions or concerns about these Terms, please contact Company at waki@waki.sa.

3. Cookies and Similar Technologies

WAKI uses cookies and similar technologies on waki.sa to operate the website, remember your preferences, measure how the site is used, and improve our marketing. You can choose which categories to allow when you first visit the site, and you can change your choice at any time using the "Manage cookies" link in the footer.

Categories of cookies we use

1. Strictly necessary (always on) — Required for the site to function. These do not require consent.

2. Analytics (consent required) — Help us understand how visitors use the site so we can improve it. Set only if you accept.

3. Advertising (consent required) — Help us measure the effectiveness of our marketing campaigns and show relevant ads. Set only if you accept.

Cookie Category Purpose Provider Type Duration
waki_lang Necessary Remembers your language choice (EN/AR) WAKI First-party (localStorage) Until cleared
waki_consent Necessary Stores your cookie preferences WAKI First-party (localStorage) Until cleared
_ga Analytics Distinguishes unique visitors Google LLC First-party (HTTP) 2 years
_ga_RKB9K9HBZV Analytics Persists session state for GA4 Google LLC First-party (HTTP) 2 years
_gcl_au Advertising Google Ads conversion linker Google LLC First-party (HTTP) 90 days
_gcl_aw, _gcl_dc Advertising Google Ads click tracking Google LLC First-party (HTTP) 90 days

Your choices

When you first visit waki.sa you'll see a cookie banner with three options:

Until you choose, we apply Google Consent Mode v2 with all non-essential storage set to denied, meaning Google's tags run in cookieless mode and do not place tracking cookies on your device.

Changing or withdrawing consent

You can change or withdraw consent at any time by clicking "Manage cookies" in the website footer, or by clearing the waki_consent entry in your browser's storage. You can also block or delete cookies through your browser settings.

Third parties

Cookies in the analytics and advertising categories transfer data to Google LLC. Google's data processing is governed by Google's Privacy Policy. WAKI does not sell personal data.

Contact

For questions about cookies or this policy, contact us at care@waki.sa.

Last Updated: April 30, 2026 (added Cookies and Similar Technologies section).

Features

Built for every school need.

Multiple reasons schools, vendors, and parents choose WAKI. Combining security, convenience, integration, and deep understanding of the school ecosystem.

01

Multi-Payment Tokens

Support every payment method in one unified system. Students can use Face Recognition, Wristbands, Cards, or QR Codes. Teachers and guests can pay easily using bank cards. All tokens work seamlessly across the canteen and POS, and every transaction is securely tracked in one place.

02

AI-Driven

WAKI learns from every transaction to deliver smarter insights and predictions. It helps forecast canteen demand, highlight unusual spending patterns, identify attendance risks, and give parents meaningful visibility into their child's habits. Over time, every screen becomes more intelligent and proactive.

03

Real-Time Visibility

Every transaction and event triggers instant parent notifications. Managers and finance teams access live payments, attendance, and sales data. Monitor all activities as they happen, with no delays or manual updates. Generate accurate, audit-ready reports from a single dashboard. Complete transparency and control across the entire school ecosystem.

04

End-to-End Devices

WAKI provides all the hardware and software you need. Including POS terminals, kiosks, and the full operating platform. Deployed end-to-end for seamless operation. From setup and integration to daily use, everything works together in one unified system. Easily manage transactions, users, and services with reliable, scalable infrastructure.

05

Integration

A scalable, fully integrated school ecosystem that connects payments, operations, and approved vendors in one platform. WAKI is built to seamlessly integrate with any system your school uses. From ERP and SIS to payment gateways and access control. Enable smooth data flow, digital ordering, and connected services across every stakeholder.

06

Compliance

ISO/IEC 27001:2022 certified for information security and fully compliant with Saudi Arabia's Personal Data Protection Law (PDPL). Delivering enterprise-grade trust by design. All data is encrypted, securely stored, and access-controlled, with strict governance, audit trails, and role-based permissions.

Payment Methods

Every way to pay. Every time.

From face recognition to Apple Pay. If they have it, we accept it.

WAKI WALLET

Face Recognition

Pay with a glance, no device needed

Card

Tap and go with WAKI-issued cards

Wristband

Hands-free payments on the wrist

QR Code

Scan to pay in under a second

Bank Cards
mada

mada

Saudi's national payment network

Visa

Visa

Global card acceptance, everywhere

Mastercard

Worldwide credit & debit accepted

Apple Pay

Apple Pay

One-tap checkout on iPhone

Samsung Pay

Samsung Pay

One-tap checkout on Samsung devices

Boost salesMore payment options mean fewer abandoned purchases and higher basket sizes.
Maximize profitsCashless operations cut handling costs and eliminate reconciliation errors.
Inclusive for familiesEvery family, from every background, can pay the way that works for them.
Order Channels

Three ways to place an order.

Whether at the kiosk, through the POS terminal, or from the WAKI app ordering is always fast, cashless, and tracked.

Kiosk ordering
Kiosk

Self-service at the wall

Students walk up, scan their face, and confirm their order in seconds no staff needed, no cash, no wait.

POS ordering
Point of Sale

Served at the counter

Staff scan the student's face on the handheld terminal payment is instant, and the transaction is logged automatically.

Online ordering
WAKI App

Ordered from the app

Parents pre-order meals and top up the wallet anytime students just show up and collect, already paid.

Powered by AI

Your face is your key.

WAKI's face recognition AI replaces cards, cash, and wristbands with the one thing every student always has with them their face. Pay at the canteen, buy from school shops, or check in for class, all in a single glance.

Canteen payments

Pay for lunch with a glance

Shop purchases

Buy books, uniforms, supplies

Attendance

Auto check-in, no roll calls

Financial Literacy

Kids learn by doing. Parents watch with peace of mind.

WAKI turns every school purchase into a financial lesson. Children develop real money awareness by making their own choices within boundaries their parents trust building responsibility one transaction at a time.

Learn by doingKids make real choices with real money within their own WAKI sub-account.
Parents stay in controlSet limits, allow categories, block purchases without hovering over every decision.
Visible progressBoth kid and parent see a live picture of spending, savings, and healthy habits forming.
Nora's View
Nora's View
Parent's View
Parent's View

Trusted, certified, recognized.

WAKI meets the highest standards of security, compliance, and recognition in the Saudi fintech ecosystem.

ISO 27001 Certified

ISO/IEC 27001:2022

Certified information security

Best Cashless Payment Platform Saudi Arabia 2023

Best Cashless Payment Platform

International Business Magazine

Fastest Growing Fintech Company Saudi Arabia 2023

Fastest Growing Fintech

World Business Outlook

Center of Digital Entrepreneurship

MCIT Code Club

Entrepreneurial Projects Incubatee

Our Customers

Schools trust WAKI.

Over 180 schools across Saudi Arabia rely on WAKI every day to power their payments, operations, and parent experience.

+180
Schools trust WAKI
112K
Active users on platform
99.9%
Uptime, year-round
Our Partners

Built on the best of Saudi fintech.

WAKI is powered by the payment rails and infrastructure trusted by Saudi Arabia's largest institutions end-to-end reliability, rock-solid security, and every token your families already use.

Partner logo
Partner logo
Partner logo
Partner logo
Partner logo
Partner logo
Partner logo
Partner logo
Partner logo
Partner logo
Partner logo
Partner logo
Partner logo
Partner logo
Partner logo
Partner logo
Partner logo
Partner logo
Partner logo
Partner logo
Partner logo
Partner logo
Partner logo
Partner logo
Partner logo
Partner logo
Partner logo
Partner logo
Contact

Your school's payment future starts here.

Whether you're a school principal or admin our team will walk you through every step of bringing WAKI to your campus.

Tell us about your school or business