Last updated: April 2026
Welcome to WAKI! These terms and conditions outline the rules and regulations for the use of WAKI's Website, located at https://portal.waki.me.
By accessing this website, we assume you accept these terms and conditions. Do not continue to use WAKI if you do not agree to take all the terms and conditions stated on this page.
The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: "Client", "You" and "Your" refers to you, the person logging on to this website and compliant to the Company's terms and conditions. "The Company", "Ourselves", "We", "Our" and "Us", refers to our Company. "Party", "Parties", or "Us", refers to both the Client and ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client's needs in respect of the provision of the Company's stated services, in accordance with and subject to the prevailing law of the Kingdom of Saudi Arabia. Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to the same.
We employ the use of cookies. By accessing WAKI, you agree to use cookies in agreement with WAKI's Privacy Policy.
Most interactive websites use cookies to let us retrieve the user's details for each visit. Cookies are used by our website to enable the functionality of certain areas to make it easier for people visiting our website. Some of our affiliate/advertising partners may also use cookies.
Unless otherwise stated, WAKI and/or its licensors own the intellectual property rights for all material on WAKI. All intellectual property rights are reserved. You may access this from WAKI for your own personal use, subject to restrictions set in these terms and conditions.
You must not:
This Agreement shall begin on the date hereof.
Parts of this website offer an opportunity for users to post and exchange opinions and information in certain areas of the website. WAKI does not filter, edit, publish or review Comments prior to their presence on the website. Comments do not reflect the views and opinions of WAKI, its agents and/or affiliates. Comments reflect the views and opinions of the person who post their views and opinions. To the extent permitted by applicable laws, WAKI shall not be liable for the Comments or for any liability, damages or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.
WAKI reserves the right to monitor all Comments and to remove any Comments which can be considered inappropriate, offensive or causes breach of these Terms and Conditions.
You warrant and represent that:
You hereby grant WAKI a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats or media.
Without prior approval and written permission, you may not create frames around our Webpages that alter in any way the visual presentation or appearance of our Website.
We shall not be held responsible for any content that appears on your Website. You agree to protect and defend us against all claims that arise on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third-party rights.
Please read our Privacy Policy.
We reserve the right to amend these terms and conditions at any time. By continuing to use our Website, you agree to be bound by these terms.
To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website. Nothing in this disclaimer will:
The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort and for breach of statutory duty.
As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.
WAKI app collects your photo to use face recognition to enable secure identity verification and personalized wallet features. This data is stored securely on our servers and is not shared with third parties.
Among the types of Personal Data that this Application collects, by itself or through third parties, there are: Camera permission.
Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or by specific explanation texts displayed prior to the Data collection. The Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using this Application. All Data requested by this Application is mandatory and failure to provide this Data may make it impossible for this Application to provide its services. In cases where this Application specifically states that some Data is not mandatory, Users are free not to communicate this Data without any consequences on the availability or the functioning of the service. Users who are uncertain about which Personal Data is mandatory are welcome to contact the Owner. Any use of Cookies – or of other tracking tools – by this Application or by the owners of third-party services used by this Application serves the purpose of providing the service required by the User, in addition to any other purposes described in the present document and in the Cookie Policy, if available.
Users are responsible for any third-party Personal Data obtained, published or shared through this Application and confirm that they have the third party's consent to provide the Data to the Owner.
Methods of processing. The Data Controller processes the Data of Users in a proper manner and shall take appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data. The Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Data Controller, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of the site (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Data Controller at any time.
Place. The Data is processed at the Data Controller's operating offices and in any other places where the parties involved with the processing are located. For further information, please contact the Data Controller.
Retention time. The Data is kept only for the duration of the demo session and it is not stored or transferred outside of the demo application and the device.
The Data concerning the User is collected to allow the Owner to provide its services, as well as for the following purposes: demonstrating the facial recognition capabilities in the WAKI application.
Depending on the User's specific device, this Application may request certain permissions that allow it to access the User's device Data as described below.
By default, these permissions must be granted by the User before the respective information can be accessed. Once the permission has been given, it can be revoked by the User at any time. In order to revoke these permissions, Users may refer to the device settings or contact the Owner for support at the contact details provided in the present document.
The exact procedure for controlling app permissions may be dependent on the User's device and software.
If User grants any of the permissions listed below, the respective Personal Data may be processed (i.e. accessed to, modified or removed) by this Application.
Camera permission. Used for accessing the camera or capturing images and video from the device.
Personal Data is only used for demonstrating the facial recognition capabilities in the WAKI application and it is not stored nor distributed outside of the application.
Legal action. The User's Personal Data may be used for legal purposes by the Data Controller, in Court or in the stages leading to possible legal action arising from improper use of this Application or the related services. The User declares to be aware that the Data Controller may be required to reveal personal data upon request of public authorities.
Additional information about User's Personal Data. In addition to the information contained in this privacy policy, this Application may provide the User with additional and contextual information concerning particular services or the collection and processing of Personal Data upon request.
System logs and maintenance. For operation and maintenance purposes, this Application and any third-party services may collect files that record interaction with this Application (System logs) or use for this purpose other Personal Data (such as IP Address).
Information not contained in this policy. More details concerning the collection or processing of Personal Data may be requested from the Data Controller at any time. Please see the contact information at the beginning of this document.
Users have the right, at any time, to know whether their Personal Data has been stored and can consult the Data Controller to learn about their contents and origin, to verify their accuracy or to ask for them to be supplemented, cancelled, updated or corrected, or for their transformation into anonymous format or to block any data held in violation of the law, as well as to oppose their treatment for any and all legitimate reasons. Requests should be sent to the Data Controller at the contact information set out above.
This Application does not support "Do Not Track" requests.
The Data Controller reserves the right to make changes to this privacy policy at any time by giving notice to its Users on this page. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom. If a User objects to any of the changes to the Policy, the User must cease using this Application and can request that the Data Controller remove the Personal Data.
Unless stated otherwise, the then-current privacy policy applies to all Personal Data the Data Controller has about Users.
These terms of use (the "Terms") govern the use of images (the "Images") for face recognition purposes provided by WAKI ("Company").
Company grants to the user ("User") a non-exclusive, non-transferable license to use the Images solely for the purpose of face recognition.
The Images are owned by Company or its licensors and are protected by copyright laws and other intellectual property laws. All rights not expressly granted herein are reserved by Company.
Company will encrypt the Images and implement reasonable security measures to protect the Images from unauthorized access, use, or disclosure.
User may not use the Images for any purpose other than face recognition. User may not sublicense, sell, rent, lease, or otherwise transfer the Images to any third party. User may not use the Images in any way that could be considered defamatory, obscene, or illegal.
Company warrants that it has the right to grant the license granted herein. Company makes no other warranties, express or implied, regarding the Images, including without limitation, any implied warranties of merchantability or fitness for a particular purpose.
In no event shall Company be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the Images.
User agrees to indemnify, defend, and hold harmless Company, its affiliates, and their respective officers, directors, employees, and agents from any and all claims, damages, liabilities, and expenses (including reasonable attorneys' fees) arising out of or in connection with User's use of the Images.
Company may terminate this license at any time upon any breach of the terms and conditions of this license by User. Upon termination, User must immediately cease using the Images and destroy all copies of the Images.
This license will be governed by and construed in accordance with the laws of the Kingdom of Saudi Arabia, without giving effect to any principles of conflicts of law.
These Terms constitute the entire agreement between the parties and supersedes all prior and contemporaneous agreements, representations, and understandings, whether written or oral.
By clicking "Agree," you consent to the terms and conditions stated above in order to use the service.
These Terms are governed by the laws of the Kingdom of Saudi Arabia. Any disputes shall be subject to the exclusive jurisdiction of the Saudi courts.
For any inquiries regarding these Terms & Conditions: care@waki.sa · Phone: 920014101
Multiple reasons schools, vendors, and parents choose WAKI. Combining security, convenience, integration, and deep understanding of the school ecosystem.
Support every payment method in one unified system. Students can use Face Recognition, Wristbands, Cards, or QR Codes. Teachers and guests can pay easily using bank cards. All tokens work seamlessly across the canteen and POS, and every transaction is securely tracked in one place.
WAKI learns from every transaction to deliver smarter insights and predictions. It helps forecast canteen demand, highlight unusual spending patterns, identify attendance risks, and give parents meaningful visibility into their child's habits. Over time, every screen becomes more intelligent and proactive.
Every transaction and event triggers instant parent notifications. Managers and finance teams access live payments, attendance, and sales data. Monitor all activities as they happen, with no delays or manual updates. Generate accurate, audit-ready reports from a single dashboard. Complete transparency and control across the entire school ecosystem.
WAKI provides all the hardware and software you need. Including POS terminals, kiosks, and the full operating platform. Deployed end-to-end for seamless operation. From setup and integration to daily use, everything works together in one unified system. Easily manage transactions, users, and services with reliable, scalable infrastructure.
A scalable, fully integrated school ecosystem that connects payments, operations, and approved vendors in one platform. WAKI is built to seamlessly integrate with any system your school uses. From ERP and SIS to payment gateways and access control. Enable smooth data flow, digital ordering, and connected services across every stakeholder.
ISO/IEC 27001:2022 certified for information security and fully compliant with Saudi Arabia's Personal Data Protection Law (PDPL). Delivering enterprise-grade trust by design. All data is encrypted, securely stored, and access-controlled, with strict governance, audit trails, and role-based permissions.
From face recognition to Apple Pay. If they have it, we accept it.
Pay with a glance, no device needed
Tap and go with WAKI-issued cards
Hands-free payments on the wrist
Scan to pay in under a second

Saudi's national payment network

Global card acceptance, everywhere
Worldwide credit & debit accepted

One-tap checkout on iPhone
One-tap checkout on Samsung devices
Whether at the kiosk, through the POS terminal, or from the WAKI app ordering is always fast, cashless, and tracked.
WAKI's face recognition AI replaces cards, cash, and wristbands with the one thing every student always has with them their face. Pay at the canteen, buy from school shops, or check in for class, all in a single glance.
Pay for lunch with a glance
Buy books, uniforms, supplies
Auto check-in, no roll calls
WAKI turns every school purchase into a financial lesson. Children develop real money awareness by making their own choices within boundaries their parents trust building responsibility one transaction at a time.
WAKI meets the highest standards of security, compliance, and recognition in the Saudi fintech ecosystem.
Certified information security
International Business Magazine
World Business Outlook
Entrepreneurial Projects Incubatee
Over 180 schools across Saudi Arabia rely on WAKI every day to power their payments, operations, and parent experience.
WAKI is powered by the payment rails and infrastructure trusted by Saudi Arabia's largest institutions end-to-end reliability, rock-solid security, and every token your families already use.
Whether you're a school principal or admin our team will walk you through every step of bringing WAKI to your campus.