FAQs
No, any amount less than 2,000 SAR be added, and we always recommend you estimate the full amount for all sons/daughters on a semester basis.
We – at WAKI – consider that any amount funded to the wallet is the right of the user. According to that, WAKI does not receive any additional/hidden amounts on finding/refunding the balance.
We – at WAKI – consider that any amount funded to the wallet is the right of the user. According to that, WAKI does not receive any additional/hidden amounts on finding/refunding the balance.
You can specify your son/daughter’s school through your son/daughter’s account setting by adding its school number. Later, you can change it surely.
Always, we assure parents to add the updated school number correctly. Adding a wrong school number could affect the son/daughter’s benefit from all the services provided.
Through WAKI App, you can track the order details in detail.
The parent can issue a WAKI plastic card to each son/daughter through the application, and the son/daughter can purchase by.
In order to ensure security and efficiency, we don’t offer any unsafe ways to purchase meals. In case of losing a card, parents can directly disable the card. We suggest that the school or the teacher buy a meal for that day and the parent can transfer the amount through the app.
If the school has an attendance service, you can monitor the record through the application.
The refund (transfer) process may take up to 3 business days.
We’re so sorry. Now, we work hard with schools and parents to advocate the best product possible. If you are interested in having WAKI App at your son/daughter’s school, please fill this form.